Head of Technology

Job Title: Head of Technology
Contract Type: Permanent
Location: Melbourne
Salary: Package $200,000 +
Reference: 3158534
Contact Name: Jennifer Galvin-Rowley
Contact Email:
Job Published: August 20, 2020 14:47

Job Description

Reporting to the Global CFO, our client operates across Australia, New Zealand, UK, Europe and Asia.  

Leading a team of 10, including two direct reports, the Head of Technology fosters a service oriented, cross-functionally collaborative culture within the IT team, ensuring the function remains a trusted provider and a strategic adviser and enabler to the business.

The Head of Technology will lead the global end-to-end IT function, ensuring all technology and infrastructure is reliable, secure, cost efficient and harmonized across the business.  The role also pro-actively provides strategic forward-thinking insights on the future state of the technology for the business, staying abreast of latest developments in technology within the retail industry.

This is an exciting career opportunity to join the extended Leadership team of one of Australia's most loved, premium Omnichannel Retailers.

The role takes a hands-on approach in leading specific Strategic IT initiatives that will enable business growth and/or drive efficiency with detailed input into design, development and implementation as well as ensuring appropriate project governance processes are in place.

As part of your role, the organisation's environmental and social ambitions and values must be embedded into your day-to-day activities.

The Person  

We are looking to appoint an outstanding leader who can demonstrate significant experience in a IT leadership role within the Retail sector including: 

Delivery of a clear IT road-map and vision as well as the ability to lead, manage and implement IT initiatives globally.

Manage IT budget, both capex and opex as well as manage the IT asset life-cycle for hardware, software and services.

Support the citadel market entry approach by developing systems and vendors required for rapid and cost-effective market entry, including Retail, Concession, Franchise and Gift Box models, e-Commerce activation and Wholesale activation including Local and B2B eCommerce.

Thought leadership and abreast of trends that will enhance the organisation's digital and technology offerings to team members and customers.

Develop and refine the IT delivery capability and structure to support the evolving shape of the business.

Realise synergies through integration of IT services for all channels and global locations.

Select and manage strategic vendor partnerships.

Cultivates commitment to fundamental strategic and cultural change throughout the organization to align with the organization’s vision.

Develops an organizational culture that leads to ongoing excellence and effective growth of the business while maintaining the highest integrity

Capitalizes on key market opportunities and ensures resources are wisely leveraged to maximize profit

Drives strategies that enhance the organization’s recognition in the marketplace.


Applications should be made online and include a brief cover letter demonstrating your relevant experience in an IT Leadership role within Omnichannel/Retail.

For a confidential discussion on this role, please contact Jennifer Galvin-Rowley on 0410477235.

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