General Manager Strategy, Customer and Sustainability

Job Title: General Manager Strategy, Customer and Sustainability
Contract Type: Permanent
Location: New Zealand
Salary: NZ $300K +
Reference: 3211350
Contact Name: Nicola Pohlen
Contact Email:
Job Published: January 26, 2021 14:15

Job Description

General Manager Strategy, Customer and Sustainability
  • Lead marketing, comms, digital, sustainability, sales and service
  • New Zealand based ELT leadership role
  • High impact nationally
Driving sustainable long term business growth, this position has influence across all divisions and business decisions, with a high profile internally and externally.

Specialists in environmental services, the company is future focused, service driven, and customer centred. With a lead position in its sector, their focus is on people, safety, sustainability, and community, which contributes to partnering relationships and commercial success. They are a fascinating business that is innovative and complex with a wide national footprint and rich opportunities to drive and push boundaries.

The essence of this role is to provide cross functional leadership contributing to increasing market share and profitable growth of the business. Functional components are wide with strategic and tactical responsibilities across marketing, internal and external comms, national sales and service, digital solutions, and sustainability. As the voice of the customer, the remit includes continuing to transform the interface with them through embracing digital capabilities, balancing face to face interactions for appropriate engagement, recognising the needs of differing customer groups. Leading a national team, P&L management, revenue and EBIT responsibilities are as expected at this leadership level.

A natural leader and influencer, your executive presence enables credibility and connection with a wide audience of stakeholders, employees and customers. Agile, clear communication is important inclusive of public speaking, media management and customer negotiation, with confidence to represent the company externally. An entrepreneurial attitude where industry disruption appeals, you enjoy driving change and pushing boundaries. With ability to span strategy and execution, this position will engage your wide commercial expertise and project management skills. You thrive in multi-site, vibrant commercial companies in the industrial, manufacturing, utilities, logistics or other sector with a national footprint where innovation, sustainability and customer collaboration are characteristics.   

This high impact career position offers the stimulation of contributing to a successful team, developing sustainable future focused initiatives, leading industry innovations, and growing an interesting, technically complex national company.

This role is being managed by our NZ Partner, Pohlen Partners.
To apply, send your CV to Nicola Pohlen at

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