Senior Retail Executive (Mandarin Speaking)

Job Title: Senior Retail Executive (Mandarin Speaking)
Contract Type: Permanent
Location: Melbourne CBD & Inner Suburbs
Salary: Executive Remuneration Package
Reference: 2924648
Contact Name: Jennifer Galvin-Rowley
Contact Email:
Job Published: August 06, 2019 08:45

Job Description

Our client is a global organization operating for over two decades and currently with operations in Australia, New Zealand, UK, US and Singapore.  Over this time, they have developed an omni-channel presence underpinned by customer-centric processes that have facilitated the expansion across geographies and channels.  With over 100 stores in 5 countries and 4 continents, 3,000+ wholesale partners and an online presence, they are now ready for the next stage of their expansion process that allows them to scale rapidly and profitably across new geographies.
The geographic scope of this role is Asia, starting with Mainland China.  The role is omni-channel in nature and spans retail, wholesale and online.  The role remit includes full P&L.

The successful candidate will be responsible for building the brand and business in collaboration with a Chinese  partner. This leads to some role specific skills and capabilities.

Candidates will need to demonstrate knowledge of and familiarity with doing business in China – especially retail operations. This breadth of knowledge ideally extends across the value chain including product buying, importation/customs clearance, talent recruitment, marketing, all the way through to creating value on the shop floor via effective selling mechanisms.  In addition, you will need to demonstrate general management capabilities including strategic annual business planning through to facilitating day to day operations; equally comfortable discussing supply chain forecasts or channel appropriate campaigns for building the brand in China or tactical activities to drive omni-channel trading results.  The ability to act as a cultural ambassador and ensure that all consumer facing activities are carried out with the same ethos and to the same high standards as company owned operations. You will need to embed yourself and fully understand company operations cross-functionally so as to facilitate partner interfaces and also to best replicate consumer facing practices.  With a strong retail background and preferably experience in leading franchise operations from a brand principal capacity, this is a truly exciting opportunity.  Ideally, we are looking to appoint a Chinese language and cultural native. The role requires constant interfacing with a mainly Mandarin speaking partner and to build an effective working relationship, fluent Mandarin is key. 

This is a senior role in the organization and will report to the Global Head of Expansion.

Location:  Our client is flexible as to the location from which you operate - either in Melbourne, Australia or China.  Consideration will also be given to candidates in other locations. 
For a confidential discussion, please contact Jennifer Galvin-Rowley on
+61 410 477 235 or email

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