Customer Experience and Technology Leader l NZ

Job Title: Customer Experience and Technology Leader l NZ
Contract Type: Permanent
Location: Auckland
Reference: 2880095
Contact Name: Jen Galvin-Rowley
Contact Email:
Job Published: January 30, 2019 09:45

Job Description


Brand strength and smart business operating practices are a powerful combination in the constant delivery of positive results for this well-known New Zealand company. Their multi-site, multi-brand expansion continues as they embrace change and new initiatives to provide commercial advantage.


This newly created role in the Marketing function is the voice of the customer for the business. It leads the development and integration of technology and digital initiatives, from strategy to implementation, to create quality future-focused customer experience and engagement. Working with internal teams (including IT), global partners and suppliers, the position has impact across the company in delivering change projects to commercially successful outcomes.


With a growth mindset and strategic perspective, you are adept in communicating ideas, presenting data and insights as well as building rapport to influence business decisions and company direction. Your technical expertise and ability to lead through change, giving confidence to others and your team, facilitates delivery of customer centred initiatives that are commercially robust.

Career Opportunity

This high impact role is ideal to utilise your expertise in championing the customer, to refine, develop and lead the customer experience across digital and physical touchpoints delivering value for the customer and the business.

For a confidential conversation call our NZ partner, Nicola Pohlen at Pohlen Partners by calling +64 9 357 0570 or apply online here.

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